Hotel City SM Business & SPA is located just 2.5 mi from the Krakow city center. It features an indoor pool and a wellness center. The spa and wellness center includes also a sauna, a steam room, a fitness room and a new Neogi Flamingo anti-aging capsule. Guests are offered discounts in the wellness center. Prior reservation is necessary and pool and wellness facilities are available at extra charge. This hotel offers you single, double and triple rooms with private bathrooms and free internet access. City SM Hotel also features a restaurant serving regional and international cuisine, and a café-bar with a lovely terrace in the garden. The surrounding area offers a convenient access to several main roads. Nearby attractions include the Sanctuary of Divine Mercy in the district of Lagiewniki, and just 1640 feet away guests will find Zakopianka Shopping Center.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Top Location: Highly rated by recent guests (8.0)

Free parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 twin bed
3 twin beds
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Guest reviews

Categories:

Staff
8.8
Facilities
7.9
Cleanliness
8.4
Comfort
8.0
Value for money
8.1
Location
8.0
Free WiFi
8.3
Select topics to read reviews:

See what guests loved the most:

  • Dainius
    Lithuania Lithuania
    Good connection with the Krakow old town. Quite good breakfast.
  • Olena
    Cyprus Cyprus
    Beautiful place, clean rooms, very good breakfast! All personal is friendly and polite, always ready to help the guests with anything! Thank you! Will stay again for sure
  • Bogdan
    Romania Romania
    The room was huge and the hotel very clean. We stayed on the top floor with rooftop windows. Breakfast was very good with plenty of options.

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurant
    • Open for
      Lunch • Dinner

Amenities of Hotel City SM Business & Spa

Most popular amenities
  • Free parking
  • Free WiFi
  • Spa
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • 24-hour front desk
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Terrace
  • Garden
Kitchen
  • Dining table
Room Amenities
  • Socket near the bed
Pets
Pets are allowed. Charges may apply.
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is available on site (reservation is not needed).
  • Street parking
  • Valet parking
  • Accessible parking
Front Desk Services
  • Private check-in/out
  • Baggage storage
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • Safe
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Smoke-free property
  • Wake-up service
  • Heating
  • Carpeted
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Air conditioning
  • Room service
Accessibility
  • Upper floors accessible by elevator
Spa
  • Locker rooms
  • Fitness
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach chairs/Loungers
  • Turkish/Steam Bath
    Additional charge
  • Massage
    Additional charge
  • Spa
    Additional charge
Languages Spoken
  • English
  • Polish

Property practice

This property told us they've implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, or nature.

House rules

Hotel City SM Business & Spa takes special requests – add in the next step!

Check-in

From 2:00 PM

Check-out

Until 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Crib upon request
Free
2 years old
Crib upon request
Free
Extra bed upon request
65 zł per child, per night
3 - 6 years
Extra bed upon request
65 zł per child, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed. Charges may apply.

Maestro Mastercard Visa JCB Diners Club American Express Cash Hotel City SM Business & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about Hotel City SM Business & Spa

  • Hotel City SM Business & Spa is 3 miles from the center of Krakow. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Hotel City SM Business & Spa is from 2:00 PM, and check-out is until 11:00 AM.

  • Hotel City SM Business & Spa offers the following activities/services (charges may apply):

    • Spa
    • Massage
    • Turkish/Steam Bath
    • Body scrub
    • Waxing services
    • Foot bath
    • Beauty services
    • Steam room
    • Pedicure
    • Fitness
    • Locker rooms
    • Spa facilities
    • Manicure
    • Spa/Wellness packages
    • Facial treatments
    • Spa lounge/Relaxation area
    • Body treatments

  • Room options at Hotel City SM Business & Spa include:

    • Single
    • Twin/Double
    • Triple

  • The prices at Hotel City SM Business & Spa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hotel City SM Business & Spa has 1 restaurant:

    • Restaurant